Trust
Legal Notes
Last Updated: January 2026
Cookie Notice
1. Introduction
This Cookie Notice ("Notice") explains how Raico Technology Ltd ("Raico", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our websites.
Raico Technology Ltd is a company incorporated in England and Wales (Company No. 16566975), with its registered office at 12 Oliver Grove, Ebbsfleet Valley, Swanscombe, England, DA10 1FJ.
For the purposes of this Notice, the term "Site" refers to www.raico.io and any other websites operated by Raico that link to this Notice.
This Notice should be read together with our Privacy Policy and Terms of Service.
Scope: This Notice applies only to cookies and similar technologies used on our public websites. It does not apply to cookies or tracking technologies used within our SaaS platform, Trust Centre, or contracted services, which are governed by our Privacy Policy and contractual documentation.
2. What Are Cookies and Tracking Technologies?
Cookies and tracking technologies are small data files or pieces of code placed on your device when you visit a website. They help websites function properly, remember preferences, improve performance, and enhance security.
We use the following technologies (collectively, "Tracking Technologies"):
Cookies
A cookie is a small text file placed on your device by a website server. Cookies may be session cookies (which expire when you close your browser) or persistent cookies (which remain on your device until deleted or expired).
Pixels, Web Beacons, and Tags
These are small pieces of code or transparent images embedded in web pages or emails. They help us understand usage patterns and improve our Site and communications.
Analytics and Measurement Tools
These tools collect aggregated information about how visitors interact with our Site, such as pages visited, time spent on pages, and technical performance.
We do not use Tracking Technologies to intentionally collect sensitive personal data.
3. How We Use Cookies and Tracking Technologies
- Essential Site Operation: enabling core website functionality, navigation, form submissions, and security.
- Preferences: remembering cookie consent choices, language, and regional settings.
- Performance and Analytics: understanding how visitors use our Site to improve usability and performance.
- Communications and Marketing: where permitted by law, measuring the effectiveness of campaigns and communications.
- Security: detecting and preventing malicious, fraudulent, or unauthorised activity.
We use Tracking Technologies for the following purposes:
4. Categories of Cookies We Use
Essential Cookies
Necessary for the Site to function and cannot be switched off. Blocking these cookies may impact Site functionality.
Functional Cookies
Enable enhanced functionality and personalisation, such as remembering user preferences, cookie consent choices, and language or regional settings. These cookies may be set by us or by third-party providers whose services we use on our Site.
Performance and Analytics Cookies
Collect information about how visitors interact with our Site, including which pages are visited most often, how long visitors stay on pages, and whether error messages are encountered. This information is aggregated and anonymised where possible and helps us improve the performance and usability of our Site.
Communications and Marketing Cookies
Where permitted by law and subject to your consent, these cookies help us understand the effectiveness of our communications and campaigns, and may be used to deliver content that is relevant to your interests. We do not use these cookies to build detailed individual profiles or to sell personal data.
Security Cookies
Used to help identify and prevent security risks, fraudulent activity, and unauthorised access to our Site.
5. Managing Your Cookie Preferences
You can manage your cookie preferences at any time through our cookie consent banner or settings tool available on the Site. Where required by law, non-essential cookies will only be placed on your device after you have provided your consent.
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from specific websites
- Block all cookies entirely
You may also control or delete cookies through your browser settings. Most browsers allow you to:
Please note that disabling or blocking certain cookies, particularly essential cookies, may affect the functionality and performance of the Site.
6. Third-Party Cookies
Some cookies and tracking technologies used on our Site are placed by third parties that provide services to us, such as analytics or communications tools. These third parties may process information collected through their cookies in accordance with their own privacy policies. We do not control these cookies and encourage you to review the relevant third-party policies for more information.
7. Changes to This Cookie Notice
We may update this Cookie Notice from time to time to reflect changes in our use of cookies, applicable laws, or regulatory guidance. Any updates will be posted on this page, and the "Last updated" date at the top of this Notice will be revised accordingly. We encourage you to review this Notice periodically.
8. Contact Us
If you have any questions about this Cookie Notice or our use of cookies and tracking technologies, please contact us at:
Email: privacy@raico.io
For more information about how we process personal data and your rights under applicable data protection laws, please refer to our Privacy Policy.